Payment must be made by credit card, BACs or cheque at least 3 days prior to the conference date. If an invoice is requested, payment must be received 3 days prior to the conference date.
If payment is not made as required you will be refused entry to the event.
If you fail to pay by the due date, and do not attend the event, you remain legally liable for the sums due under the invoice.
All event fees are payable prior to the date of the event.
Should you be unable to attend, a substitute delegate is welcome at no extra charge - please simply notify us of any changes. You may cancel attendance
at an event subject to the following scale of charges:
Number of days notice Cancellation Fee
42+ Full Refund
No refunds will be made for failure to attend.
The IPM reserves the right to cancel a conference, change the venue, amend the dates and / or the fees and course tutors at any time and without prior notice.
The Institute of Promotional Marketing Limited. A company limited by guarantee. Registered in England no. 975635
Should you be unable to attend, we would allow a substitute delegate attending in your place, at no extra charge. Please notify us with the name and job title of both the registered delegate and the replacement delegate as soon as possible before the start of the event.
Please note, payment details will transfer from the original to the substitute delegate.
Please note it may not be possible, in the event of short notice, to change the delegate pass. Passes are not transferable and you may therefore be asked for ID during the conference.
Prices are set out on the booking form and event website and may be subject to change from time to time.
Please Note The conference fee covers entrance to relevant sessions, any conference documentation and available papers, and coffee/refreshment breaks and lunch.
Whilst every effort is made to ensure that the advertised speakers are present on the day, the IPM cannot be held responsible if any last minute changes have to be made. The IPM also reserves the right to alter the advertised venue, if circumstances make this unavoidable, but we will notify all delegates as far in advance as possible.